Last Updated: April 2 , 2026
Welcome to DermaWeCare. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and protect your data when you visit our website or purchase our products.
1. Information We Collect
We collect information that allows us to provide a seamless shopping experience and personalized skincare advice.
• Personal Information: Name, shipping address, billing address, email ID, and phone number.
• Health and Wellness Data: Information you provide during skin/hair assessments, including skin type, concerns (e.g., acne, pigmentation), and lifestyle habits.
• Transaction Details: History of products purchased and payment status. Note: We do not store your credit card/debit card details; these are handled by secure, PCI-DSS compliant payment gateways.
• Technical and Usage Data: IP address, browser type, and cookies to analyze website traffic.
2. Purpose of Data Collection
At DermaWeCare, we use your data to:
• Process Orders: Manage your purchases, payments, and deliveries.
• Personalization: Tailor product recommendations specifically for your skin or hair profile.
• Customer Support: Resolve queries regarding orders or product usage.
• Marketing: Send you updates on new launches or skin health tips (only if you opt-in).
3. Data Sharing & Third Parties
We do not sell your personal data. We only share information with trusted partners necessary for business operations:
• Logistics Partners: Courier services to deliver your products.
• Payment Aggregators: To process secure online transactions.
• Analytics Providers: To improve our website’s user interface and performance.
• Legal Compliance: When required by Indian law or in response to valid legal requests by public authorities.
4. Cookies
We use "cookies" to enhance your experience. These are small files stored on your device that help us remember your preferences (like items in your cart). You can disable cookies through your browser settings, but this may limit your ability to use certain website features.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access, alteration, or disclosure. While we take every precaution, no method of electronic storage is 100% secure.We keep your data only as long as necessary for business or legal purposes (e.g., GST compliance records).
6. Your Rights (DPDP Act Compliance)
Under Indian law, you have the following rights:
• Right to Access: You can request a summary of the personal data we hold about you.
• Right to Correction: You can update or correct any inaccurate information in your profile.
• Right to Erasure: You can request that we delete your account and associated data (subject to legal retention requirements).
• Right to Withdraw Consent: You may opt-out of marketing communications at any time.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect data from minors.
8. Grievance Officer
If you have questions or complaints regarding your privacy, please contact our Grievance Officer:
Name: Wecare Wellness & Healthcare Group
Address: Building No 5-993/29/14, Akbar Bagh Tipu Chowk Kalaburagi Karnataka 585104
Email: [email protected]
Phone: +91-7899381379
We will acknowledge your grievance within 24 hours and aim to resolve it within 15 days.